Have you ever been frustrated by a big pothole you hit unexpectedly while driving? If your answer is yes, you probably said a 4 letter word and then grumbled about the city needing to fix the darn thing. Surely they must know about it, right? Maybe not. But you can let them know right from the location of the pothole without having to know an address or look up a phone number 24 hours a day/7 days a week. If you are wondering if the city is really listening, they are! They will respond to your report and update it as it routed to the correct department all the way through the report’s outcome.
SeeClickFix is not just for potholes. Any NON EMERGENCY concern that needs to be reported to the city can be done through the free app. It will automatically get routed to the correct department and give you updates as it is being worked. The app automatically Geo-locates the issue and allows you to snap a photo and submit it along with the report to ensure your concern is clearly communicated. The report gets routed to the correct department and a person within that department will update the status as it is taken care of, usually within 24-48 hours.
****PLEASE CALL 9-1-1 TO REPORT AN EMERGENCY SITUATION .
I recently sat down with Debbie Eller, Director of Community Services with the City of College Station, and learned all about this fantastic free tool. Please watch our talk in the video below for full details on what SeeClickFix is and how it can be of use to you!
Links to get the SeeClickFix App, report an issue from your desktop computer and learn more about the free app:
Download from the App Store: https://apps.apple.com/us/developer/seeclickfix/id322000555
Download from the Google Play Store: https://play.google.com/store/apps/developer?id=SeeClickFix
Report an issue online: https://SeeClickFix.com/college-station
More information about SeeClickFix: https://cstx.gov/cms/One.aspx?portalId=12410917&pageId=13471371